FAQ | Tianyue Glasses

Q1: Do you ship internationally?

Yes, we offer worldwide shipping to most countries.
Shipping availability may vary depending on local regulations.
Q2: How long does delivery take?

Delivery usually takes 7–15 business days.
Actual delivery time may vary based on your location and customs.
Q3: Can I return my glasses?

Yes, returns are accepted within 14 days if items are unused.
Custom or prescription items are not eligible unless defective.
Q4: Are your sunglasses UV protected?

Yes, all our sunglasses provide UV protection.
This helps protect your eyes from harmful sun exposure.
Q5: How can I track my order?

Tracking information will be sent after shipping.
You can use the tracking number to monitor delivery status.
Q6: What payment methods do you accept?

We accept credit cards, PayPal, and other secure options.
Payment methods may vary depending on your region.
Q7: Can I change or cancel my order?

Orders can be changed or canceled before shipment.
Please contact us as soon as possible for assistance.